988: A New Crisis Hotline

"In July 2022, 988 – the new national 3-digit crisis hotline – will go live. 988 will provide easy access to mental health and substance use crisis support for all Americans. It offers states an opportunity – and an imperative – to bolster high-quality community crisis response systems that are expected to see a surge in demand when 988 is launched. Through their standardized crisis response capabilities, their broad range of required crisis care, and their role in serving all individuals regardless of location or ability to pay, CCBHCs are uniquely positioned to serve as a cornerstone in our nation’s new crisis response system, decreasing the burden on 911 operators, law enforcement officials, and emergency departments."

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